I recently bought my wifes new car here. It is are first new car and we were treated with courtesy and respect. All questions were answered honestly and promptly. Steve Ivers was the salesman and he was great. Ramon Coronado was the financier and he was very patient with my many questions. Jeff Voechting, the general Manager thanked me personally for the business. I felt like I was treated fairly and honestly. I recommend buying a car here highly. When I got home, there was a message from Steve thanking me for my business, nice touch. Thank You Freeway Honda!!
- Jeffrey L.
Came across a vehicle at Freeway Honda on the internet that did not have any pictures with it. So I sent an email out to them and received a call from Steve Ivers and he said first thing in the morning he would send out pics to my email. Next day came, and had ten pictures of the car. He called and followed up with me. Asked for a couple more descriptions of the car, and he took care of them. Drove down from San Diego that night and Steve stayed late to meet with me. We took a test drive, he even pointed out a couple flaws on the car. He didn't try to hide anything. He was very personable and funny. Actually made the car buying experience enjoyable. Of course still had to deal with a little negotiations, but that is always to be expected. Go see Steve, he will crack you up and make buying a car enjoyable. Plus a couple days later I noticed the vehicle did not have floor mats, and called Steve and he took care of it. Great experience.
- Josh B
I've always felt that buying a car is one life's worst experiences, but it was a joy at Freeway Honday. The people I worked with had the perfect blend of professionalism and friendliness. They made sure I understood all the options, so I knew I was buying a car that would make me happy. With their large inventory, there were plenty of cars to choose from. They also gave me an incredible deal. Buying a car was easier than I ever dreamed it could be. I will definitely be returning to Freeway Honda for servicing and for future car purchases.
OMG, if you are are in the market for a Honda, DONT GO ANYWHERE ELSE!! I am in the car business, so I know how to buy a car, and I DO my homework before I step into a dealership. I worked with Amir/internet dpt, he made this process quick, painless, and even enjoyable. Freeway Honda had the best pricing out there!! I was in and out of the dealership in less than an hour, and everyone there was more than kind!! I am telling you, I am hard to please, and difficult at best, do yourself a favor, go see Amir over there and you will be glad you did!! Finance was a breeze too, in and out and Russ was great!! Jeff the GM even came out to shake my hand before I left, that good business!! HIGHLY RECOMMEND!!
I recently bought a used 2010 Honda Accord coupe from Freeway Honda and it was such an amazing experience, I had to review it.
I don’t come from a lot of money, nor do I anticipate being extraordinarily affluent. I’ve always been a humble person. I have probably spent $1000 on a singular thing three separate times in my life (if you include my education). With that in mind, Rich and Ole set me up with an incredible car for a price that really worked for me without pressure/hassle...and, for that, I'm eternally grateful. Driving that car back home made me feel like a different person and it’s hard to put it all into words, but I’m thankful for it---I know that much!
I wrote because I think sometimes people don’t associate car sales with being a “rewarding field." It wasn’t until I made that life-changing purchase myself that I fully realize the extent of pride these guys should feel in what they do. That car will make me so happy for years to come because it’s so beyond anything I’ve ever owned in terms of value (I can sense the sentimental value will also evolve throughout time). Overwhelmed, my girlfriend almost cried when she saw it (also from a humble background). Adding a bit of luxury/elegance to our lives without going broke will be the defining moment of 2010 for me. Thanks, Freeway Honda!
This is an outstanding dealership, from the General Manager to the Salesperson. I was welcomed treated with respect and all my questions were answered very well. I would recomend this dealership to my friends & associates, The Honda I purchased was a 2008 Hond Accord LX with 74440 miles on it and the selling price was excellent. The General Manager Jeff Voechting did an excellent job peparing for my visit since we were about 30 miles from Freeway Honda. My daughter asked me to contact this particular dealer and I am glad we did.
- Geoffrey Dooley
My mom needed what will probably be her last car due to her age, so I took time to take her car shopping knowing how hard it can be getting a fair price and not taken advantage of at a dealer. After making the rounds to several different car dealers and being treated to some dumb selling antics by your typical car salesman I made a stop at the Honda dealer in Santa Ana, Freeway Honda. We were warmly greeted by the salesman Jesse Rivera who thanked us for coming by, after some initial fact finding exchanges he led us to the car I was considering for my mom a Honda Fit, he took time to show her all the features, get all the driving adjustments setup for her before we started the test drive to ensure she was comfortable. After the test drive he asked how we enjoyed the car and honestly we told him we did not like the car, he asked why and my mother told him, he listened to her and then said he had a idea and would we please give him a few more minutes, we agreed since he had been so patient, he brought us over a small SUV the CRV in the color we had been considering, at first I was against the idea because of the higher cost but he asked me to not consider the price yet just see if we like it better, well my mom did like it better. Because she was sitting up higher than the Fit or the other brands we had looked at she could see the cars around her better and the test drive along with the knowledge he had of the CRV and it's competitors we agreed to consider it if we could bridge the price gap since my mom lives on a fixed income. After a few back and forth inquiries mainly about our trade in he presented our offer to his manager who accepted, she was very pleased the final payment fit into her budget so we agreed.
Jesse then promised we would be in and out of the finance department shortly, during the brief wait while the CRV was being prepared and filled with gas he went over the owners manual with us and even took us on a tour of the dealership introducing us to the service person who would look after my mom when servicing would be due, then when it was our turn he led us to finance where Ramon took care of all our paperwork, while there we were surprised how quick everything went compared to our past car buying experiences.
Once the paperwork was done we were again greeted by our salesman who seemed as happy as we were about the purchase, he took a moment to introduce us to his managers who stopped what they were doing to congratulate us, thank us for our business and give us their business cards if any issue came up. The CRV was waxed and ready for us with the controls set how my mom wanted, her belongings transferred from her old car, after again going through a demostration of the CRV but this time having my mom operate everything to make sure she knew how to we were on our way. This much is certain after this experience it will be easy to reccommend this Honda dealer and have done so already.
Shawn and Phat were extremely informative throughout the service of my vehicle, which included a new set of brakes, oil change, new battery, and replacing the steering and brake fluid. They were both friendly and very knowledgeable about my vehicle and the services they were providing. My car was returned to me in a timely manner, only 4 hours, and looked better then when I brought it in, after being washed at no charge. The pricing was inline with other dealerships that I have had the vehicle serviced at. I would definitely recommend these guys to anyone having their Honda serviced.
We have not purchased a car for 20 years, as an older couple we were concerned of being taken advantage of. After going to several different Honda dealers, we had a very different experience at this one!!! Rich met us outside when we got to the dealership and we let him know that we were looking for a used Odyssey van so Rich proceeded to show us 3 different models - no one else ever told us about all of the differences of the different models!! After Rich went through the cars we let him know that we didn't necessarily need a new van - he let us know that the cars we had looked at were all pre-owned/certified and what that meant - we thought they were new they were in such great condition - again none of the other places explained about used vs new or the certified status. Hector came out to show us the car and take us on a test drive, we knew right away that we wanted to buy our car here and from these people. When we got back we told Rich, he asked if we were AAA memebers, (we are) and he offered us a discounted price, it was very easy. We still can't believe how beautiful our new (used) car is and how simple it was to buy - after the other dealers we thought it was going to be hard. Rich should be commended on his attention to detail and his like new cars!! He even called us the next day to see how ever thing is and if we are still as happy with the car. We will recommend Rich, Hector and this dealership to our family and friends, there are not many honest people/places that you can trust anymore but we feel this is one.
Being a woman I have always been nervous about bringing my vehicle to a service center. I don't know or understand anything about cars. I have always felt intimidated or pressured into services or repairs.
I have just moved to Tustin and decided to try Freeway Honda. Vance was my service advisor and did a great job! He was VERY patient with me and answered all of my questions. He did not try to sell me anything that was not needed.
My vehicle was serviced in a timely manner, the price was fair and they even performed a courtesy car wash. I will definitely be bringing my vehicle back to Freeway Honda whenever I need service or repair.
My wife and I have a 2010 Honda Pilot. We did not buy this vehicle from Freeway Honda. We had an on going problem that the selling dealer could not or would not fix. We finally tried Freeway Honda. Well from the minute we arrived we were treated well by Steven Lee and the best part they fixed our car!!
I was very impressed with the level of communication and professionalism. They even had their shop foreman Jamie explain to me exactly what was going on with my vehicle and what he did to repair it.
I will definitely continue to have my vehicle serviced here!
I was just looking and was not ready to buy because it was the day before we left for a week long vacation. I couldn't say no because I received such a great price and made arrangements with our salesman Amir to leave the car there until we returned - what a great overall experience. When we returned, the car was detailed and ready to go. It made returning from vacation an enjoyable event. Quoting my wife - "best day ever!"
after reading some reviews I was not sure i wanted to take my business to Freeway Honda.They were close to where i lived so I tried them on, knowing I could walk out at any time. I met Steve he was very knowledgeable. After finding the car I wanted we sat down for a very hassel free deal we agreed in less than a hour. Peter in Finance great. Everyting went great thanks Freeway Honda
I bought my wife her mini van here this place rocks the sales team are great they do not pressure you into buying something you don't want. They will work with you on trying to get the payment that you can afford i was very happy dealing with them i will definitely buy another car from them again.
- Elite '11
Beautiful dealership, excllent customer service, very helpful & knowledgeable sales staff, superior selection of vehicles!
This was our 2nd purchase at Honda Santa Ana, and hope to recommend future friends too!
I just had my 10,000 mile service at Freeway Honda and Mr. Marker and my service advisor Shawn were very professional and helpful. As a working professional myself I was able to get in and out quickly. This dealership is great!